Return and Refund Policy

Last updated: October 2, 2026

Novare accepts eligible return requests within 30 days after you receive your order.

Return Eligibility

For change-of-mind returns, books and journals must be unused and in their original condition, with original protective packaging where supplied.

Items must not contain writing, highlighting, stains, torn pages, or other damage caused after delivery. Fill-in journals must be blank.

You will need your order number or other proof of purchase.

These conditions do not restrict your rights concerning items that arrive damaged, defective, incorrect, or not as described.

How to Request a Return

Email Support@novaredeals.com with:

• Your order number

• The name of the item

• Your reason for returning it

• Photos, where relevant to damage or an incorrect item

We will review your request and provide return instructions. Please contact us before sending a return so that we can identify and process it correctly.

Return Address

Vigorane LLC / Novare
13006 Halldale Ave
Gardena, CA 90249
United States

Return Shipping and Fees

For change-of-mind returns: [STATE WHETHER NOVARE OR THE CUSTOMER PAYS RETURN POSTAGE, INCLUDING ANY RETURN-LABEL CHARGE].

Restocking fees: [STATE “NONE” OR THE EXACT FEE AND WHEN IT APPLIES].

If we sent an incorrect item or your item arrived damaged or defective, Novare will cover necessary return shipping or arrange another appropriate resolution.

Any permitted charges or deductions will be explained before you send the item back. Applicable consumer rights take precedence.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us promptly if something is wrong.

Include your order number and, where possible, photographs of the item and packaging. We will assess the issue and arrange an appropriate replacement, refund, or other remedy.

Personalized Items

Items made or personalized specifically for you are not eligible for change-of-mind returns unless the product page states otherwise.

This does not affect rights concerning defective, damaged, incorrect, or misdescribed goods.

Refunds

We will notify you after receiving and inspecting your return.

If approved, your refund will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional time to post the funds.

Original shipping charges for change-of-mind returns are [STATE WHETHER REFUNDABLE], except where reimbursement is required by applicable law.

If more than 15 business days have passed since we approved your refund, contact us.

Exchanges

Contact us if you would like a different item. We will explain the available return and replacement options.

Order Cancellations

Contact us as soon as possible to request a cancellation. If your order has not entered fulfillment, we will cancel it and issue a refund.

If fulfillment has already begun or the order has shipped, cancellation may not be possible. You may still request a return under this policy.

Consumer Rights

This policy does not exclude or limit rights under applicable consumer law. Where you are entitled to a statutory cancellation period, refund, repair, replacement, or other remedy, those rights apply regardless of this policy.

Contact Us

Email: Support@novaredeals.com
Phone: +1 (223) 239-4250

Novare — Vigorane LLC
13006 Halldale Ave
Gardena, CA 90249
United States