Shipping Policy

Last updated: October 2, 2026

Novare is operated by Vigorane LLC. We sell physical books and journals through novaredeals.com.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or U.S. public holidays are processed beginning the next business day.

Processing time is separate from delivery time.

Shipping Destinations and Delivery Estimates

We ship to destinations available at checkout. Estimated delivery times after dispatch are:

• United States: 5–10 business days

• Canada: 6–12 business days

• United Kingdom: 8–12 business days

• Australia and New Zealand: 8–12 business days

• Europe: 8–12 business days

For other destinations available at checkout, contact us before ordering for a delivery estimate.

Delivery times are estimates, not guaranteed arrival dates. Customs processing, carrier disruptions, holidays, and high demand may affect delivery.

If we cannot meet a stated dispatch timeframe, we will contact you with the available options, including cancellation and a refund where applicable.

Shipping Charges

Standard shipping costs $4.95 USD per order.

Any free-shipping promotion will clearly state its eligibility conditions. Applicable shipping charges and discounts are displayed at checkout before payment.

Order Tracking

When your order ships, we will email your tracking information. Please allow 1–2 business days for the carrier’s tracking system to update.

If you have not received tracking information within 4 business days after ordering, contact Support@novaredeals.com with your order number.

Address Changes

Please check your delivery address before completing your purchase. If you notice an error, contact us immediately.

Changes may not be possible once fulfillment has begun or your order has shipped.

If a package is returned because of an incorrect or incomplete address, we will contact you about the available options and disclose any reshipping charges before proceeding.

Delayed, Missing, or Damaged Packages

If your package is overdue, arrives damaged, or is marked delivered but cannot be located, contact us with your order number and a description of the issue.

We will investigate with the carrier and work with you toward an appropriate resolution, including replacement or refund where applicable. Your statutory consumer rights are not affected.

Customs and Import Charges

International orders may incur customs duties, import taxes, or carrier handling fees. Unless expressly included at checkout, these charges are the customer’s responsibility.

Returns

Customers are responsible for return postage for change-of-mind returns.

If an item arrives damaged, defective, or incorrect, Novare will cover necessary return shipping or arrange another appropriate resolution.

Please review our Return and Refund Policy for eligibility requirements and instructions. Contact us before returning an item.

Contact Information

Store name: Novare
Legal business name: Vigorane LLC
Email: Support@novaredeals.com
Phone: +1 (223) 239-4250
Website: https://novaredeals.com

Wyoming Business Address

Vigorane LLC
412 N Main St, Ste 100
Buffalo, WY 82834
United States

California Business and Return Address

Vigorane LLC / Novare
13006 Halldale Ave
Gardena, CA 90249
United States

Send approved returns to the California address, not the Wyoming address.